LEGAL
Delivery Policy
Last updated 3 September 2026
This Delivery Policy explains how NeuroFabric Ventures, part of Eunomia Holdings, trading as Inferfare, delivers what you buy. Payment-gateway reviewers and customers should read it together with the Terms and Conditions and the Refund Policy.
1. Merchant and product type
- Merchant: NeuroFabric Ventures, part of Eunomia Holdings, trading as Inferfare.
- Website: https://inferfare.com
- Product type: digital services only. Inferfare does not manufacture, warehouse, or ship physical goods. There is no courier, tracking number, customs form, or delivery address for the product itself.
- What is sold: monthly Inferfare plans (Starter, Pro, Scale) and prepaid Inferfare model credit top-ups.
2. What is delivered
A successful checkout delivers one or more of the following to the Inferfare account that paid:
- Activation of the selected plan on that workspace.
- The Inferfare model credit included with that plan, as stated at checkout.
- Any confirmed credit top-up added to the same workspace balance.
- The ability to sign in at inferfare.com, use the included inferfare model, create virtual keys, and call api.inferfare.com.
3. When delivery happens
Delivery is electronic and normally instantaneous. After the payment gateway confirms a successful charge, Inferfare applies the plan and credit to the signed-in account. The updated balance appears in Settings → Usage, Billing, and Subscription. You do not wait for a postal or courier delivery.
4. How you receive it
Access is tied to the email used to create the Inferfare account. Sign in at inferfare.com. There is no separate download package or app-store binary required for delivery. API access is delivered by creating a virtual key in Settings → API keys and pointing an OpenAI-compatible client at https://api.inferfare.com/v1 with model id inferfare.
5. Delivery confirmation
Confirmation is the combination of (a) a successful payment result from the gateway, (b) the plan and credit appearing on the workspace, and (c) where issued, an invoice or receipt in Billing. Keep the payment reference. Email support@inferfare.ai if any of those three is missing.
6. Failed or delayed delivery
If payment succeeds but the plan or credit does not appear within 30 minutes, email support@inferfare.ai or billing@inferfare.ai from the account email with the date, amount, and gateway or card reference. We will verify the confirmation and complete delivery, or refund the charge under the Refund Policy if we cannot deliver what was purchased. A later outage of the included model does not undo a completed credit grant.
7. Shipping, customs, and extra fees
There are no shipping charges, no cash-on-delivery, and no customs duties for Inferfare products. The only amount due is the price shown at checkout, including any tax displayed before you pay.
8. Geographic availability
Inferfare is delivered over the internet to the account that paid, wherever that person can reach inferfare.com. The payment gateway may decline a card based on its own rules. A declined payment is not a completed order and nothing is delivered.
9. Immediate performance
By completing checkout you ask us to deliver the digital service immediately. Where a cooling-off or withdrawal right would otherwise apply to digital content, that right ends once delivery of access or credit is complete, to the extent the applicable law allows.
10. What Inferfare does not deliver
Inferfare does not deliver third-party model credit, hardware, printed manuals, or on-site installation. Bring-your-own-key connections send traffic to the provider you connected; that provider bills its own account.
11. Contact
Delivery: support@inferfare.ai. Billing: billing@inferfare.ai.